Refunds & Cancellation

Next Chapter Skills Private Limited
CIN U62099KA2025PTC204478, GSTIN 29AAKCN5866A1Z7
Registered office: Site No. 5, K No. 18/4/5, Yellukunte, Begur, Bangalore South, Bangalore – 560068, Karnataka
Corporate office: Unit 101, Oxford Towers, 139 HAL Old Airport Rd, Kodihalli, Bengaluru – 560008, Karnataka
Email: info@nextchapterskills.com

This policy applies to all paid services offered by Next Chapter Skills Private Limited, including:

• Learning Center training and internship programmes
• ApplicantSpace subscriptions
• Paid workshops, hackathons and events

It does not apply to programmes, internships or Student Startup Factory places for which no payment was made.

Internships applied for and offered through the AICTE National Internship Portal carry no fee of any kind, so no payment, refund or cancellation charge ever arises for them.

Refunds may be considered when:

• The programme or service was cancelled by us before delivery
• A technical failure on our platform prevented access to a paid service
• A duplicate payment was charged for the same transaction
• The programme content delivered was materially different from what was described

Refunds will not be issued when:

• The programme or service has already started or been substantially completed
• Digital course content or downloadable resources have already been accessed
• Certificates have already been issued to the participant
• The request is based only on a change of mind after delivery has begun
• The participant did not attend or complete the programme without a valid reason

To be considered for a refund, cancel a paid enrolment in writing at least 48 hours before the programme start date. Cancellations received after the programme has started are covered by section 4.

Email info@nextchapterskills.com with the subject line “Refund Request — [Order/Transaction ID]”, and include:

• Order or transaction ID
• The email address used at the time of purchase
• Your full name and contact number
• The reason for the request
• Any supporting evidence or documents

Every request is reviewed individually. We may contact you for more information.

Approved refunds are processed within 10 working days of written approval, to the original payment method. Bank and payment gateway timelines may vary.

Where only part of a programme has been delivered, a partial refund may be considered at the discretion of management, based on the proportion delivered. Management’s decision in such cases is final.

Prices include applicable Goods and Services Tax at the rates prescribed by the Government of India (GSTIN 29AAKCN5866A1Z7). For an approved refund, the GST already remitted to the tax authorities may not be refundable, and only the net amount may be returned, in line with applicable tax law.

If you are not satisfied with a refund decision, write to info@nextchapterskills.com explaining why. We will review it and send a final written response within 15 working days. Unresolved disputes are subject to the laws of India and the jurisdiction of the courts in Bengaluru, Karnataka.

We may update this policy at any time. Changes take effect from the date they are published on this page.